Legal
Privacy Policy
Last updated: 4 September 2026
What we collect
We collect only what you choose to share with us: your name, email address, phone number, and the details of your commission inquiry. This happens through the private consultation form on our website.
When you browse the site, we may collect standard technical data such as your IP address, browser type, and pages visited. This is handled through our hosting and analytics providers and is used only to understand how visitors move through the site.
How we use your data
Your inquiry is read personally by the atelier. We use your contact details to respond, to understand the piece you have in mind, and to guide the commission process if we proceed together.
We do not use your information for advertising, profiling, or automated decision-making. We do not sell or rent your data.
Who we share data with
Email delivery. Enquiries and commission requests are sent directly from our own aureya.studio email address — no third-party form service is involved.
World Wide Gems. Gemstones are sourced and verified through World Wide Gems, the parent company of AUREYA. Any details needed to fulfil a commission may be shared internally within this group.
Service providers. We rely on a small number of trusted providers for hosting, analytics, and email delivery. Each processes data only as necessary to perform their service.
Your rights
You can ask to access, correct, or delete the personal information we hold about you at any time. To do so, write to us at shreya@aureya.studio.
Retention
We keep commission correspondence only for as long as necessary to complete your request or to maintain records required by law. Once no longer needed, your data is deleted.
Contact
For any privacy-related question, please contact shreya@aureya.studio.